Professional Statement & Objective:

A customer focused, people oriented, results driven IT Project Management professional & Six Sigma Black Belt practitioner with over 10 years of solid experience in both the public & private sectors, seeking a strategic & challenging position as a Project Manager.

Achievement Highlights:

  • Senior Information Technology resource with full Software Development Lifecycle (SDLC) and Project Lifecycle (PLC/PMLC) experience as a Senior Business Analyst, Project Manager, and IT Leader.
  • Consulted at all corporate levels and implemented professional services and consulting services groups.
  • Directed, managed, and developed project leaders & managers.
  • Implemented project management methodologies, established PMOs, Project Portfolio Management Solutions, training modules, mentoring programs, & quality & process improvement best practices.
  • Several years of successful project & program management; including application development, Sales Force Automation, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), data integration (DI), infrastructure upgrades, business solutions, paperless workflow solutions and other areas.
  • Proficient in data management, Master Data Management (MDM), report generation, trending, Microsoft Suite of Products & IBM Lotus Notes Domino technologies.
  • Experienced with projects of duration from 6 weeks to 24 months, development budgets from $5K to $2+ million, and project team (PM/Lead, BA, QA, and Dev) size of one to 20 members.
  • Experience working with custom application application development & configuration.  Experience working independently, with in-house development team, and offshore development models.
  • Strong ability to research, analyze, and communicate complex business and technical information to stakeholders, sponsors, SMEs and development teams  at all levels of organization.
  • Recognized as being a dedicated, compassionate, forward thinking, innovative technical expert with first class organizational , communication, consulting, facilitation & interpersonal skills. 

As a Business Analyst:

  • facilitated Joint Application Development (JAD) sessions to collect business requirements in Dynamic System Development environments and created artifacts that supported the development and implementation of Business transformation and Systems Development Projects.
  • utilized Business Object Oriented Modeling  methodology to define and deliver artifacts, which include: Class diagrams, UML( Use Cases and UML Diagrams), Data dictionaries, Prototypes, Functional requirements, Non-functional requirements, GAP Analysis, UI Specifications & Sitemaps.
  • defined and documented Terms & Conditions (T&Cs), Software Development Life Cycle (SDLC) templates, PMO templates, User guides, Test cases, training modules, as required for each individual project.

As a Project Manager & Six Sigma Black Belt:

  • managed projects from 6 weeks to 8 months duration, with various development budgets, team resources, and tools.
  • created, tracked, and maintained the Project charter, scope, plan, budget, schedule, status, and risk analysis on all projects.
  • performed project cost estimates, cost control & tracked performance results
  • successfully implemented Six Sigma methodologies, Lean & Kaizen principles to improve quality and minimize defects.
  • experience developing Benefit/cost analysis, benchmarking, flowcharting, design of experiments, and determining cost of quality.
  • experience creating Quality control artifacts such as: Pareto diagrams, histograms, run charts, scatter diagrams, flowcharts, trending, and sampling.
  • experience leading, communicating, negotiating, problem solving, motivating and influencing.
  • experience with identifying and defining various Project interfaces such as: organizational, technical, interpersonal, logistical, and political.
  • experience identifying resource requirements , team management & development.